Privacy Policy

At LaFinteca, we take protecting your personal information and privacy seriously. Personal information   refers to data that pertains to an identified or identifiable individual or in some cases, a specific household. This Privacy Policy outlines the types of personal information we collect or receive, how we use,  share, and safeguard personal information, our use of cookies and similar technologies, and your rights and  choices. If you have any questions about this Privacy Policy, please refer to the contact information at the bottom of this page.

  Personal Information We Collect

1. Information you provide

   We may collect or request personal information from you when you:

   • Contact us through email, telephone, mail, or other means.
   • Request a quotation, support, downloads, or information.
   • Purchase a service or solution.
   • Create or manage an account.
   • Register or activate a device (e.g., payment terminal).
   • Subscribe to newsletters, event notices, or information materials.
   • Participate in surveys, contests, or other promotional activities.

   The types of personal information we may request will usually be clear to you at the time you provide it and may include the following:

   • Identifiers (e.g., name).
   • Postal address, email address, telephone number.
   • Professional or employment-related information (e.g., job title).
   • Online identifiers, such as login credentials (e.g., user name)
   • Financial information (e.g., credit or payment card number, bank account  number, billing address).
   • Identification data and documents (e.g., photo, passport, driver’s license, national ID).
   • Demographic information (e.g., birthdate).

   If you choose to participate in one of our online surveys, which we conduct to understand the needs of our customers better, we may ask for additional categories of personal information from you.

2. Automatically Collected Information

   In addition to the personal information that you provide us, our web servers automatically collect certain information about your internet and electronic network activity. This includes the domain names of all visitors to the laFinteca Site. We also use third-party web analytics services, which may collect information such as your IP address, device type, device ID, and other technical information through cookies and similar tracking technology. Some of this information may be considered personal under applicable data protection laws in some countries or locations.

   Collecting this information enables us to understand better our visitors, where they come from, and what content they are interested in on our Site. We use this information for our internal analytics purposes and to improve the quality and relevance of our Site to our visitors. Some of this information may be collected using cookies and similar tracking technology.

   We may collect personal information about you from third party sources, but only if these sources are legally permitted or required to disclose your information to us. This information can include identifiers and contact details, billing information, business history, business registration, and delivery details. We use this information to provide you with the product, service, or solution you requested.

   We will only use your personal information for the purposes described in this Privacy Policy or for similar compatible purposes. We will also inform you of any other purposes when we collect your personal information.

   We will use your information for our legitimate business and commercial purposes, which include:

   •  Providing the products, services, or solutions you purchased.
   •  Maintaining and servicing your account.
   •  Providing customer service.
   • Improving, upgrading, and enhancing our service.
   • Conducting auditing and due diligence.
   • Performing accounting, auditing, billing reconciliation and collection, and other internal business functions.
   • Undertaking internal research for technological development.
   • Verifying and maintaining the quality and safety of our products, services, and solutions.
   • Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity
   • Operating and managing our website and performing debugging to identify and repair errors.
   • Other short-term transient use.

   We may also use your information in an anonymized, de-identified, or aggregated manner that does not identify any individual customer to evaluate and improve our offerings.

   We do not sell your personal information to third parties.

Changes

We may update this Privacy Policy from time to time to respond to changing legal, technical, or business developments. The “last updated” date is displayed at the top of this Privacy Policy.